Policies & Information

Shipping Policy

Complimentary Canada-Wide Shipping

We offer free shipping on all orders across Canada. No minimum purchase required. Your honey is delivered straight to your doorstep at no additional cost.

Processing Time

Orders are processed within 1 to 2 business days after they are placed. Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Delivery Time

Most orders arrive within 3 to 7 business days, depending on your location within Canada.

Shipping Restrictions

We currently ship only within Canada. We are exploring options for international shipping and will update our customers when it becomes available.

Issues with Delivery

If you encounter any issues with your delivery or if your order does not arrive as expected, please contact us at support@heyhoneyfarms.ca and we will be happy to assist you.